Stone House Hotel Pasay

The hotel is a highly convenient and affordable choice, particularly noted for its strategic location that offers easy access to major transport hubs and key attractions. Its signature feature is its exceptional proximity to Ninoy Aquino International Airport (NAIA) and various MRT/LRT stations, making it an ideal base for transit passengers and budget travelers seeking a practical stopover before or after flights. Guests frequently commend the friendly staff and the overall cleanliness of the accommodations, highlighting a consistent effort to maintain a pleasant environment. The hotel is well-suited for sightseers who wish to explore the city using public transportation, and for business travelers due to its accessibility to key areas. To enhance your stay, consider requesting a room located away from the main street to minimize potential noise, and be mindful that room sizes are generally compact, so packing light or managing expectations regarding space can improve the experience.

Facilities & Amenities
The hotel provides essential facilities and amenities designed for convenience and a comfortable stay. Guests appreciate the availability of free Wi-Fi, which is generally described as fast and stable, though some have experienced occasional inconsistencies. The air conditioning in rooms is effective in keeping spaces cool, although some units have been noted for being noisy or having minor issues like leaking. An on-site restaurant is a significant convenience, allowing guests to dine without leaving the premises. The elevator provides easy access to different floors, though a few guests reported minor issues with its buttons. Additionally, the hotel offers an airport shuttle service for a fee, which many find to be a hassle-free option for transfers. A 24-hour reception ensures assistance is always available.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. However, feedback on room size is consistently that they are small and compact, often described as tight or squeezy, which can limit space for luggage. The comfortable beds with fresh-smelling linens are frequently praised, ensuring a restful night's sleep for most. Noise levels receive mixed reviews; while some guests found their rooms quiet, many reported significant street noise or sounds from old air conditioning units, which can impact sleep quality. In-room amenities vary, with Wi-Fi being a key feature, but television entertainment is often limited, requiring personal accounts for streaming. Some rooms lack adequate hanging space for clothes, and the provision of toiletries is inconsistent, sometimes requiring guests to request them.

Dining & Food Quality
The on-site restaurant receives varied feedback regarding its dining and food quality. Many guests praise the delicious food, describing meals as surprisingly good and affordable, with specific mentions of local favorites like lechon kawali, sisig, and pancit canton. The breakfast offerings are generally considered satisfactory, providing a convenient start to the day. However, some reviews indicate that the breakfast can be poor or that the food can be bland, suggesting a need for more seasoning. A few guests felt the restaurant's meal options were overpriced for the quality received, and isolated incidents of dishes not matching descriptions were noted. Despite these mixed comments, the convenience of having an accessible dining option within the hotel is widely appreciated.

Location & Accessibility
The hotel's central location is a significant advantage, making it highly accessible for various travel needs. It is notably close to Ninoy Aquino International Airport (NAIA), often just a short drive away, which is ideal for transit passengers. Proximity to MRT/LRT stations and bus terminals allows for easy and affordable access to different parts of the city, including popular destinations. Guests appreciate being within reach of major shopping centers like SM Mall of Asia and other commercial areas. While the immediate neighborhood is described by some as busy or less appealing, the hotel's strategic position ensures convenient access to public transportation and nearby essential services like convenience stores and local eateries. Parking availability is limited and on a first-come, first-served basis.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests. The team is widely described as friendly staff, accommodating service, and genuinely helpful, contributing significantly to a positive guest experience. From the attentive reception personnel who assist with bookings and requests, to the helpful security guards who offer guidance and assistance, guests feel well-cared for. The efficient check-in and check-out processes are frequently highlighted, ensuring a smooth arrival and departure. Many reviews specifically commend individual staff members for their politeness and willingness to go the extra mile, demonstrating a strong commitment to guest satisfaction. This dedication to service is a recurring theme, making guests feel welcome and valued throughout their stay.

Additional Information
While the hotel generally maintains a good standard of cleanliness, a recurring concern mentioned by several guests is the presence of cockroaches in some rooms. This issue, though not universal, has been noted by multiple reviewers as a significant drawback impacting their comfort and overall perception of hygiene. Guests should also be aware that some room types may have shared bathroom facilities, which are generally kept clean and functional, but might not offer the same level of privacy as private en-suite options. The hotel typically requires a security deposit upon check-in, which is a standard practice and is usually refunded upon check-out, provided no damages occur. Despite these points, the hotel remains a popular choice for its affordability and convenient location, especially for short stays or transit purposes.