Bayfront Hotel Cebu North Reclamation

This hotel offers a highly convenient urban base, primarily distinguished by its prime location directly across from a major shopping mall and a key bus terminal. This makes it an ideal choice for sightseers and business travelers seeking easy access to city attractions, transportation hubs, and dining options. Families appreciate the spacious rooms and the mall's proximity for entertainment, while couples find it a practical and comfortable starting point for exploring the city. Guests frequently commend the generally friendly staff and the value offered, especially considering the included breakfast. To enhance your stay, consider requesting a room away from the street to minimize noise, and be prepared for potentially crowded breakfast times.

Facilities & Amenities
Guests benefit from the convenience of a 7-Eleven store and an ATM located directly within the hotel lobby, providing easy access to snacks, essentials, and cash. The hotel offers Wi-Fi, though its speed and reliability can be inconsistent, sometimes being slow or intermittent. While a gym is available, some guests note it has limited equipment, often consisting only of treadmills, and may lack proper air conditioning. The elevators can be slow and become crowded, particularly during peak hours or when large groups are checking in or out. It is important to note that the hotel does not feature a swimming pool. Some rooms may lack certain basic amenities like slippers, tissues, or fully functional safes and hairdryers, which can be an inconvenience for guests.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. Many guests find the rooms spacious and generally clean upon arrival, with comfortable beds ensuring a good night's sleep. However, some reviews highlight concerns such as dirty floors, spider webs, and signs of wear like chipped paint or damaged furniture. Bathrooms, while often equipped with a bidet, have been noted for issues like mold, slow draining showers, and a lack of hand towels or washcloths. The towels and linens are frequently described as old, discolored, or stained. Noise levels are a significant recurring issue, with guests reporting considerable disturbance from street noise, the bus terminal, nearby construction, and conversations in the hallways, impacting sleep quality for light sleepers.

Dining & Food Quality
The breakfast buffet is a notable feature, with many guests praising its variety and the inclusion of local dishes such as congee, arroz caldo, tocino, and various egg preparations. While the food is generally considered good value, some guests mention limited options for Western palates. The dining area can become exceptionally crowded and noisy, especially during peak morning hours, leading to long lines and challenges in finding available tables. Food replenishment can also be slow during these busy periods. Despite these challenges, the breakfast is often seen as a positive aspect of the stay. The hotel also has a cafe that serves lunch and dinner, which some guests find to offer better quality than the breakfast.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset. It is situated directly across from SM City Cebu, one of the largest shopping malls in the city, offering extensive options for shopping, dining, and entertainment within easy walking distance. The hotel is also conveniently close to the Cebu Port, making it ideal for guests traveling to or from nearby islands. Furthermore, the North Bus Terminal, providing access to airport buses and other regional routes, is located right in front of the hotel, ensuring excellent public transportation accessibility. Parking is available, though some guests have noted the parking area can be narrow.

Staff & Service
The hotel staff generally receives high praise for being friendly, accommodating, and helpful, with many guests highlighting their professionalism and willingness to assist. The check-in process is often described as quick and efficient, though some guests have experienced disorganization or delays during busy periods. Housekeeping service receives mixed feedback; while some find it responsive to requests, others report instances of minimal cleaning or ignored requests for fresh towels. Guests appreciate the attentive service from front desk personnel and the general helpfulness of the team. Some guests have also reported receiving complimentary room upgrades, which significantly enhanced their stay experience.

Additional Information
Guests should be aware of certain operational aspects, such as the requirement to collect daily breakfast vouchers from the reception each morning, which can lead to queues. A deposit is typically required upon check-in. The hotel has a strict policy regarding bringing certain outside food items, like dried fish, into rooms due to their strong odor. Noise levels are a significant concern, stemming from street traffic, the adjacent bus terminal, ongoing construction, and sound traveling easily through the hallways. Occasional power fluctuations or brief blackouts have been reported. For guest convenience, an iron and ironing board are available upon request, and some rooms feature a clothesline in the bathroom for drying items.