Daiwa Roynet Hotel Sapporo Susukino

The hotel is highly regarded for its spacious rooms and prime location in the heart of Susukino, making it an excellent choice for families, sightseers, and business travelers alike. Its direct connection to a 7-Eleven convenience store is a standout feature, offering unparalleled convenience. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the generally helpful demeanor of the staff. For those sensitive to smoke, it is advisable to confirm a non-smoking room, as some guests reported issues with lingering odors in designated smoking rooms. To enhance your stay, take advantage of the self-service amenities available in the lobby and the easy access to local attractions.

Facilities & Amenities
Guests frequently highlight the convenience of the 7-Eleven located directly on the ground floor, accessible without stepping outside, which is particularly appreciated during colder weather. The hotel also offers a variety of amenities for guests to pick up in the lobby, including bath bombs, skincare products, and complimentary coffee and tea bags, adding a thoughtful touch to the stay. For longer visits, laundry machines are available, though some guests noted their limited number (three machines) can lead to them being frequently occupied. While most find the Wi-Fi reliable, some reviews do not specifically mention it as a key feature. Vending machines and ice machines are also present on certain floors for added convenience.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing their rooms as spotless and well-maintained. The spacious rooms are a consistent highlight, providing ample space for luggage, even for families. Most guests find the beds comfortable, with some specifically mentioning good back support, though a few found the mattresses either too soft or too firm. A significant positive is the separate bath and toilet areas, often featuring large bathtubs that allow for a relaxing soak. While rooms are generally quiet, some guests occasionally reported minor street noise. However, a recurring concern for some guests was the presence of dust or hair in rooms, and a strong cigarette odor in smoking rooms, which proved problematic for those with sensitivities.

Dining & Food Quality
The hotel's breakfast buffet is a popular topic among guests, offering a mix of Japanese and Western options. Many guests describe the variety as decent and the food quality as good, appreciating the convenience of starting their day with a meal on-site. However, some reviews indicate that the breakfast menu can be repetitive over consecutive days, and a few guests found the overall quality to be underwhelming or the dining area to be crowded during peak hours. The hotel also houses an Italian restaurant, Salvatore Cuomo, on the first floor, which some guests enjoyed for its offerings, including pizza and local specialties like soup curry and fried chicken.

Location & Accessibility
The hotel's central location in Susukino is consistently praised as a major advantage. Guests appreciate being within easy walking distance of numerous popular attractions, including Odori Park, the bustling Tanukikoji Shopping Street, the vibrant Nijo Fish Market, and the famous Ramen Alley. Its proximity to subway stations (Hosui Susukino and Susukino) and the airport bus stop makes navigating the city and arriving from the airport highly convenient. The area is surrounded by an abundance of restaurants and shopping options, ensuring guests never run out of choices. For those traveling by car, parking is available in an attached structure, though it is paid and can occasionally be full.

Staff & Service
The staff at the hotel generally receives positive feedback for their helpfulness and friendly demeanor, contributing to a pleasant stay. Guests often highlight the smooth check-in and check-out processes, which are often facilitated by self-service kiosks. The hotel offers daily room cleaning services, provided guests place a designated magnet on their door before a certain time. Staff are also noted for their attentiveness in replenishing daily water bottles and assisting with various requests, such as providing extra amenities or helping locate lost items. While most experiences are positive, a few guests reported instances of less accommodating or "cold" interactions with front desk staff, particularly when dealing with room change requests or specific issues.

Additional Information
The hotel utilizes self-check-in and check-out kiosks in the lobby, providing a streamlined and efficient process for guests. For enhanced security and convenience, key card access is required to operate the elevators to guest floors and to access the connected 7-Eleven from within the hotel. Guests receive daily complimentary water bottles in their rooms, a thoughtful touch. The hotel also provides unique amenities like onsen powder (bath salts) for guests to pick up in the lobby, allowing for a more relaxing bath experience. Some rooms are uniquely equipped with a massage chair, offering an unexpected comfort.