Hotel Monterey Edelhof Sapporo

This hotel offers a memorable stay, distinguished by its elegant European-inspired design and impressive onsen facilities, providing a luxurious and relaxing atmosphere. It is an excellent choice for sightseers and couples seeking a refined experience, as well as families who will appreciate the spacious accommodations and convenient amenities. Guests consistently highlight the hotel's exceptional cleanliness, the comfort of its rooms, and the outstanding quality of its breakfast. To make the most of your visit, it is advisable to check the public bath's operating hours in advance, as they can be limited, and be aware that room temperature control might require opening a window.

Facilities & Amenities
The hotel features a highly praised public bath and sauna, offering a relaxing retreat for guests, though some note it can become crowded during peak times and has limited operating hours, closing early in the evening and opening later in the morning. Guests with tattoos should be aware that they are typically required to cover them. For convenience, a coin laundry facility is available, though its limited number of machines can lead to waiting times, and some find the dryers slow. A convenience store located within the building provides easy access to essentials. Additionally, a guest lounge offers a comfortable space for relaxation, with some areas providing complimentary drinks and ice cream.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The spacious rooms, particularly in the South Wing, are a significant advantage, offering ample space compared to typical Japanese hotel rooms and accommodating multiple guests comfortably. Many appreciate the comfortable beds and high-quality linens, ensuring a restful sleep. However, some guests experienced issues with room temperature control, finding rooms too warm due to limited air conditioning options, which occasionally necessitated opening windows. This, in turn, could lead to outside noise from traffic or sirens, impacting sleep quality for some. The presence of Mirable showerheads in the bathrooms is a welcome modern touch.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, sumptuous, and offering a wide variety of delicious options. Guests enjoy a comprehensive spread that includes both Western and Japanese dishes, such as fresh seafood, curry, and a selection of breads. Popular features include live cooking stations for omelets and waffles, as well as soft-serve ice cream. While the quality and selection are highly rated, some guests note that the menu remains largely consistent each day. The breakfast experience is often enhanced by the spacious dining hall and attentive staff.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it ideal for exploring the city. It is within comfortable walking distance of major attractions such as Odori Park, the Sapporo TV Tower, and Nijo Fish Market. Sapporo Station is approximately a 10 to 15-minute walk away, providing excellent transit connections, and the Susukino entertainment district is also easily accessible on foot. A significant convenience is the airport bus stop located directly in front of the hotel, offering seamless transfers from the airport. While walking to the station with heavy luggage in snowy conditions can be challenging, the overall accessibility is a major draw for guests.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their professionalism and courteous demeanor, noting that staff members are always willing to assist with inquiries and requests. The check-in process is often described as quick and efficient. Many appreciate the staff's proactive approach, such as providing extra amenities for children or assisting with luggage and transportation arrangements. Even when faced with language barriers, staff are noted for their efforts to communicate effectively, often utilizing translation tools, ensuring a positive and welcoming experience for all visitors.

Additional Information
For added security, guests appreciate the key card access required for elevators, restricting floor access to hotel residents. The hotel offers convenient luggage services, including the ability to receive luggage shipped in advance and an on-site counter for shipping items. Guests are provided with comfortable pajamas in their rooms, a thoughtful amenity. The hotel is a popular choice for wedding events, which contributes to its elegant ambiance. While most amenities are well-received, some guests note the absence of a fitness room.