HOTEL MYSTAYS Sapporo Nakajima Park

This hotel is highly regarded for its direct proximity to Nakajima Park, offering guests a serene and picturesque environment that serves as its signature feature. Its location provides a peaceful retreat while maintaining convenient access to the city center. Guests frequently highlight the spacious rooms and overall cleanliness, contributing to a comfortable stay. The hotel is well-suited for nature lovers and families seeking a quiet base with park access, as well as sightseers and business travelers who appreciate easy subway connections without the downtown hustle. To enhance your experience, consider requesting a room with a park view for a more scenic outlook, and be mindful that while rooms are generally spacious, some bathrooms are notably compact.

Facilities & Amenities
The hotel offers a range of practical facilities designed for guest convenience. High-speed Wi-Fi is available throughout, ensuring connectivity. Rooms are equipped with air purifiers and humidifiers for comfort. Guests have access to communal washing machines and dryers, though some note occasional issues with availability or payment methods. Service areas also provide vending machines, an ice maker, and a microwave. A thoughtful selection of complimentary amenities is available near the reception, including facial products, bath scrub, and slippers. While the hotel does not feature a swimming pool or gym, the available amenities cater to essential needs. The heating system is effective, though some guests desire more precise temperature control. The elevators are noted for their efficient design.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, contributing to a pleasant stay. Many reviews praise the comfortable beds and the provision of memory foam pillows, ensuring a restful night's sleep. While most rooms are described as spacious, especially for Japanese standards, a recurring point of feedback concerns the tiny bathrooms. These compact spaces often lead to issues such as low water pressure in the shower, water leakage onto the floor, and a general feeling of being cramped. Some guests also reported a persistent smell in the bathrooms and a lack of proper ventilation. Noise levels are typically quiet, though some instances of sound transfer from adjacent rooms have been noted. Rooms can sometimes feel overheated, with limited individual temperature adjustment.

Dining & Food Quality
The hotel offers a breakfast buffet that receives mixed but generally positive feedback. Many guests describe the food quality as good and delicious, appreciating the variety of options available, which typically includes both Japanese and Western selections such as rice, porridge, curry, grilled fish, pastries, salads, and a range of beverages from a coffee/tea machine. However, some guests found the selection to be average or lacking specific Hokkaido specialties like fresh seafood. A few mentioned the breakfast area could be cold. The hotel's dining options are limited to this breakfast service, as there are no other full-service restaurants or in-room dining facilities. However, the hotel does have a partnership with a pizza delivery service, allowing guests to order directly to their rooms.

Location & Accessibility
The hotel boasts a prime location directly opposite Nakajima Park, providing a peaceful and scenic environment. It is conveniently situated within a five-minute walk of the Horohirabashi subway station, offering excellent accessibility to central Sapporo. Guests can reach popular areas like Susukino, Odori, and Sapporo Station within a few stops, or opt for a 20-35 minute walk to the city center. The surrounding area is a quiet residential neighborhood, which many appreciate for its tranquility. However, this also means there are limited restaurants or convenience stores in the immediate vicinity, especially late at night, requiring a short walk or subway ride for dining and shopping. Parking is available on-site, though slots are limited and can be expensive, with some guests directed to nearby private lots.

Staff & Service
The hotel staff consistently receive high praise for their friendly and helpful demeanor. Guests frequently commend their attentive service, noting their willingness to assist with various requests, from providing information and maps to arranging taxi service and making phone calls for restaurant reservations. The check-in and check-out processes are generally described as smooth and efficient. Housekeeping staff are also highlighted for their professionalism and respect. While most experiences are positive, a few guests reported instances of staff being less welcoming or having limited English proficiency. There was also an isolated incident involving a car park attendant and a significant dispute over a late checkout policy, which some found to be inflexibly applied and excessively expensive.

Additional Information
Guests should be aware of the hotel's strict late checkout policy, which can incur charges significantly higher than industry standards. While rooms are generally well-appointed, some guests noted the absence of a wardrobe in certain room types. The hotel provides pajamas in the rooms, a thoughtful touch. A recurring point of feedback is the inconsistent water pressure in showers, which some found to be very low. There can also be some confusion regarding the air conditioning system, with some guests reporting issues with temperature control or the system primarily functioning as heating during certain months. Despite being in an older building, the hotel is generally perceived as clean and well-maintained. Some reviews mentioned poor sound insulation between rooms, though this did not significantly detract from the overall experience for most.