Travelodge Sapporo Susukino

This modern hotel offers a comfortable and clean urban retreat, distinguished by its central location in the vibrant Susukino district, making it a prime choice for exploring Sapporo's nightlife and culinary scene. Its contemporary design and well-appointed rooms are frequently highlighted by guests. The hotel is particularly well-suited for sightseers, couples, and solo travelers who appreciate being amidst the city's entertainment hub, with convenient access to dining and public transport. While the surrounding area is lively, the hotel itself provides a quiet atmosphere for rest. To make the most of your stay, consider requesting a room on a higher floor for better views, and be prepared for the hotel's policy of not providing complimentary bottled water in rooms, so utilizing the adjacent convenience store is a practical tip.

Facilities & Amenities
Guests find the hotel's facilities generally good, though some areas could see improvement. The laundry facilities are available and often accessible, but some guests noted a lack of English instructions for the machines and issues with the dryers not fully drying clothes, as well as occasional unpleasant smells in the laundry room. Wi-Fi is available, though some guests experienced slow speeds or difficulties connecting, particularly with specific name requirements. Rooms are equipped with a refrigerator and a humidifier, which is appreciated, though refilling the humidifier can be challenging due to the absence of bathtubs. There is no dedicated common space for groups to gather or eat together, which some guests found to be a minor inconvenience.

Cleanliness & Room Comfort
The hotel consistently receives praise for its cleanliness and modern aesthetic. Rooms are described as bright, new, and generally spacious for Japanese standards, though some found them small for multiple large suitcases. Comfortable beds and quality linens contribute to a restful sleep, with many appreciating the provided pajamas. Bathrooms are a highlight, featuring walk-in showers with excellent water pressure and large showerheads, though there are no bathtubs. Some guests noted translucent bathroom doors in twin rooms, which might be a privacy concern for some. While generally quiet, a few guests mentioned occasional noise from hallways or adjacent rooms. Housekeeping is not daily for shorter stays, with only towel and trash exchange provided upon request.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback, often highlighted for its value for money. Guests appreciate the affordability and the decent selection of food options, though some noted a limited variety of Western dishes. The breakfast dining area is described as relatively small, which can lead to it becoming quite busy, especially during peak hours. Guests are advised to visit early to secure a table comfortably. The breakfast hours are also somewhat limited, which can be challenging for those who prefer to sleep in. There is no significant mention of other dining options or restaurants within the hotel beyond breakfast.

Location & Accessibility
The hotel boasts an excellent central location in the heart of Susukino, placing guests within easy walking distance of numerous restaurants, bars, and convenience stores, including a Family Mart right next door. It is conveniently close to Susukino subway station and a streetcar stop, providing easy access to other parts of Sapporo. While Sapporo Station is a bit further, it is still reachable within a 25-minute walk. The area is known as an entertainment district, which some guests found vibrant and not bothersome, while others felt it was less suitable for families due to the presence of adult-oriented establishments and touts. Parking is not included and can be expensive in nearby lots.

Staff & Service
The hotel staff are frequently commended for their friendliness, helpfulness, and excellent English proficiency, which greatly assists international guests. The check-in process is generally described as quick and smooth. Staff are often willing to provide local recommendations and assist with luggage storage before check-in or after check-out. However, some guests reported inconsistencies with housekeeping services, noting that requested towel changes or trash removal were sometimes missed, and daily room cleaning is not standard for shorter stays. A few guests also expressed dissatisfaction with the hotel's inflexible cancellation policies and perceived unfriendliness from some morning shift staff or during specific interactions.

Additional Information
Guests should be aware that rooms do not typically include complimentary bottled water. The hotel features walk-in showers instead of bathtubs, which is a modern design choice but might not suit all preferences. There is no internal phone in the rooms, requiring guests to visit the lobby for requests. The check-out time is 10 AM, which can lead to busy periods at the front desk. While the hotel provides basic toiletries like razors and cotton bud sets, items like lotion or toner are not typically included. The laundry room has been noted for occasional drainage smells and issues with the dryers. The in-room televisions do not offer streaming services like Netflix.