Premier Hotel Cabin Sapporo

This hotel offers a distinctive urban retreat, primarily celebrated for its exceptional natural hot spring baths and an outstanding breakfast buffet. The onsen, featuring both indoor and outdoor sections, is consistently lauded by guests as a perfect sanctuary for relaxation and rejuvenation after a day of city exploration. The hotel's dedication to providing a comfortable experience is further underscored by its spacious rooms and the consistently attentive service from the staff. It is an ideal choice for couples seeking a tranquil escape, families desiring ample space and convenient amenities, and sightseers who value a well-located base for exploring the city's attractions. To enhance your stay, guests recommend taking full advantage of the onsen's extensive hours for ultimate relaxation, and be sure to sample the diverse and high-quality local dishes available at the breakfast buffet.

Facilities & Amenities
Guests find the hotel's facilities and amenities generally convenient, enhancing their stay. Many appreciate the availability of a laundry room, microwaves, and vending machines on various floors, providing practical solutions for daily needs. The hotel also offers luggage storage and thoughtful touches like free hand warmers at reception, especially useful during colder months. While Wi-Fi is available, some guests reported occasional instability. The onsen facilities are a major highlight, with many praising the high-quality ReFa shower heads and dryers in the women's bath, contributing to a luxurious experience. However, a recurring concern is the smoking area located directly at the entrance, which often results in a noticeable cigarette smell permeating the lobby and sometimes even the elevators, which can be off-putting for non-smoking guests.

Cleanliness & Room Comfort
The cleanliness of the rooms is generally well-regarded by guests, with many noting the tidy and well-maintained environment. The beds are frequently praised for their comfort, often featuring high-quality mattresses like Simmons, ensuring a restful night's sleep. However, feedback on room comfort is mixed due to the age of the building. While some renovated rooms are described as spacious and modern, many standard rooms are considered small and dated, with some guests reporting issues such as smelly carpets, moldy bathrooms, or cracked fixtures. Noise can also be a concern, with some guests experiencing thin walls that allow sounds from neighboring rooms to be audible. Additionally, despite booking non-smoking rooms, some guests occasionally detected a cigarette smell, particularly in rooms on lower floors or those near the smoking area.

Dining & Food Quality
The breakfast buffet is a consistent highlight for many guests, frequently described as delicious, varied, and offering excellent value. Guests particularly rave about the all-you-can-eat salmon roe and sweet shrimp, alongside a wide array of local Hokkaido ingredients such as fresh vegetables, milk, and even deer steak. The buffet also features popular items like cut steak, sparkling wine, and a diverse selection of Japanese and Western dishes, including French toast and Zangi. While the food quality is generally very high, some guests noted that certain items, like the ramen, could be improved. The restaurant can become quite crowded, especially during peak hours, with some guests suggesting arriving later for a more relaxed experience, as refills for popular items might be slow.

Location & Accessibility
The hotel's location is generally considered favorable, situated a short walk from the main commercial area of Susukino. This proximity allows guests easy access to numerous dining and entertainment options. Many appreciate being close to popular ramen shops like Shingen and Ichigen, as well as convenient Lawson and Seicomart stores within a few minutes' walk. The hotel is also within walking distance of Tanukikoji, offering additional shopping and dining experiences. However, some guests found the walk from Susukino Station to be a bit far, especially when navigating with luggage in snowy conditions. Parking is available on-site, which is a significant advantage for those traveling by car, though some found the cost to be on the higher side.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests, contributing significantly to a positive stay. Many reviewers highlight the friendly and helpful demeanor of the team, noting their attentiveness from check-in to departure. Guests appreciate the quick check-in process and the staff's willingness to accommodate requests, even with language barriers, demonstrating a strong commitment to guest satisfaction. Instances of staff going above and beyond are frequently mentioned, such as lending umbrellas during inclement weather, assisting with personal injuries, or even washing forgotten clothing items. While some minor inconsistencies were noted, the overall impression is one of excellent service and a welcoming atmosphere, making guests feel valued and well-cared for throughout their visit.

Additional Information
Guests should be aware that the hotel's natural hot spring facilities are also open for day-use visitors, which can lead to increased crowding during certain hours, particularly in the changing rooms and washing areas. This can sometimes impact the tranquility of the experience, especially during peak times. While the hotel has undergone some renovations to update its appearance and comfort, the building itself is older, and this is occasionally reflected in the general wear and tear of some areas, such as the elevators, which some guests found to be slow or noisy. Despite these points, the availability of the onsen for extended hours, including its unique outdoor bath accessible via stairs, remains a significant draw for many. The hotel strives to maintain cleanliness and comfort, but the age of the structure is a factor to consider for those expecting a brand-new facility.