Quintessa Hotel Sapporo

This hotel is highly regarded for its spacious rooms and large bathrooms with separate bathing areas, offering a comfortable and relaxing stay. Its convenient location near a park and multiple convenience stores makes it an excellent choice for sightseers and families seeking easy access to amenities and local attractions. Guests frequently commend the hotel's overall cleanliness and the attentive service provided by the staff. For travelers looking for a quiet base with ample space after a day of exploration, this hotel is a strong contender. To enhance your experience, be sure to utilize the readily available convenience stores directly across the street for any immediate needs.

Facilities & Amenities
The hotel provides a range of facilities to enhance guest convenience. Free Wi-Fi is available throughout the property, ensuring guests can stay connected. A laundry room with washing machines and dryers is on-site, though some guests noted it could become crowded due to limited machines. Vending machines and ice machines are conveniently located on various floors. For relaxation, a private sauna is available for an additional fee, offering a unique amenity with entertainment options. While the lobby area is described as comfortable for lounging, some guests found its lighting to be dim, making it less suitable for work.

Cleanliness & Room Comfort
Guests frequently highlight the spaciousness of the rooms, often noting them to be larger than typical Japanese hotel accommodations. The comfortable beds, including Simmons mattresses in some rooms, contribute to a restful sleep. A significant draw is the separate bath and toilet, with many praising the large bathrooms and soaking tubs for a relaxing experience. However, some guests reported issues with mold in the bathrooms, particularly around the tub edges, grout, and shower curtains, and occasionally on window frames. Rooms can also feel stuffy or warm due to a centralized air conditioning system that lacks individual temperature control, and windows that do not open, leading to a lack of fresh airflow and occasional musty smells.

Dining & Food Quality
The breakfast buffet receives high praise for its variety and quality, featuring Hokkaido specialties such as seafood bowls, soup curry, and local potatoes. Many guests found the food delicious and a great start to their day, appreciating the option to take coffee back to their rooms. While the menu is generally well-received, some guests noted that the offerings did not change significantly during longer stays. The dining area can become crowded, especially during peak times, and a few guests experienced staff rushing cleanup near closing, which impacted their dining experience.

Location & Accessibility
The hotel boasts a highly convenient central location, placing guests within easy walking distance to Susukino for dining and entertainment, and just a few minutes' walk from Nakajima Park subway station. This provides excellent access to the city's main attractions and the airport bus stop. A major advantage is the presence of two convenience stores (Lawson and Seicomart) directly across the street, offering immediate access to snacks and essentials. Parking is available on-site for a fee, though it can be full, requiring guests to use nearby coin parking lots. The surrounding neighborhood is generally quiet, contributing to a peaceful stay.

Staff & Service
Most guests commend the friendly and helpful staff, highlighting their attentiveness and willingness to assist with requests, directions, and parking arrangements. The check-in process is generally described as quick and efficient. Many guests found staff to be proficient in English, which aided communication. The parking staff also received specific praise for their kindness and helpfulness. While the majority of feedback on service is positive, a few guests reported less welcoming interactions with some front desk personnel, and some instances of housekeeping not fully cleaning rooms or leaving doors ajar after service.

Additional Information
Guests should be aware that the elevators are noted for their doors closing very quickly, requiring caution. While the hotel provides ample and good quality toiletries, some items like shower caps or hair ties may need to be picked up from the lobby. Some rooms do not include complimentary drinking water, which guests may need to purchase from the convenience stores. The hotel offers a private sauna experience for an additional fee, which includes entertainment options, though some guests wished for longer session durations.