Wingate by Wyndham Kamloops

This hotel is consistently praised for its cleanliness and comfortable accommodations, making it a reliable choice for travelers. Its signature feature is the secure underground parking, which is particularly valued by guests, especially those with electric vehicles due to the available EV charging stations, and those traveling with valuables. The hotel is ideally suited for road trippers and families seeking a convenient stopover, as well as pet owners due to its welcoming policy. Many guests appreciate the attentive and friendly staff who contribute to a pleasant stay. To make the most of your visit, consider utilizing the underground parking for added security and aim to arrive early for breakfast to ensure a wider selection and more comfortable seating.

Facilities & Amenities
Guests generally find the hotel’s facilities to be well-maintained and convenient. The underground parking is a significant highlight, often described as secure, heated, and a major advantage, especially during colder months. The presence of EV charging stations is a notable benefit for electric vehicle owners. The hotel features a pool and a hot tub, which are popular with families, though some guests have noted the pool can be small or cold, and the hot tub jets are frequently reported as weak or non-functional. A fitness center is available, though some reviews suggest it is small or could use updating. For convenience, laundry facilities are provided for a fee, and rooms are equipped with a coffee maker, small fridge, and often a kettle and microwave. Free Wi-Fi is consistently available, and guests appreciate the presence of ice machines and vending machines.

Cleanliness & Room Comfort
The hotel receives high marks for its cleanliness, with many guests describing rooms as spotless, modern, and well-maintained. The comfortable beds and assortment of pillows are frequently highlighted, ensuring a restful night's sleep. Rooms are often described as spacious rooms and well-appointed, featuring well-positioned furniture and ample outlets. The large bathrooms with great showers are a common positive, though some guests note the absence of a bathtub, as rooms typically feature shower stalls only. While many rooms are reported as quiet rooms, especially those facing the back lot, some guests have experienced issues with a noisy A/C unit or general noise from the ventilation system. A recurring design comment is about the bathroom barn doors, which some find to offer limited privacy or can be noisy. Dim lighting in the bathroom or for reading is occasionally mentioned.

Dining & Food Quality
The hotel offers breakfast included with the stay, which is a significant convenience for many guests. The breakfast area provides a variety of options, including popular waffle makers and a selection of hot items such as eggs, sausages, bacon, and hash browns, which alternate daily. While some guests praise the breakfast quality and selection, others find it to be basic, processed, or disappointing, with comments about overcooked eggs or less appealing turkey bacon. The coffee receives mixed reviews, with some finding it good and others suggesting improvements. A common point of feedback is the use of paper plates and cutlery, which some guests find less appealing and environmentally concerning. The breakfast area can become very crowded, especially during peak times, leading to insufficient seating and items not being replenished quickly enough.

Location & Accessibility
The hotel boasts a convenient location for travelers, situated just off the highway and easily accessible for those on road trips. It is positioned in a generally quiet area and is considered safe. Guests appreciate its proximity to a shopping mall and various gas stations, making it easy to access amenities. While the hotel offers underground parking, which is highly valued for its security and heating, some guests note that the parking lot entrance can be tricky to navigate. The hotel is generally not considered walkable to downtown attractions or a wide variety of restaurants, as sidewalks can be inconsistent, and crossing busy roads may be required. However, there are often a few dining options within a short driving distance.

Staff & Service
The hotel staff consistently receives high praise for being friendly staff, helpful staff, and professional. Guests frequently highlight their quick check-in process and willingness to accommodate requests, such as early check-in or late check-out when possible. Many reviews commend the attentive service provided by the front desk team, who are often described as courteous and efficient. Instances of positive issue resolution are noted, where staff effectively addressed guest concerns. While the vast majority of feedback is positive, a few isolated reviews mention less friendly or unhelpful interactions, such as difficulties with coin exchange for laundry or perceived unresponsiveness. Overall, the staff's dedication to providing a welcoming and supportive environment is a recurring theme.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals, though finding suitable outdoor areas nearby can sometimes be a challenge. Feedback on wheelchair accessibility is mixed; while some guests found the accessible rooms suitable, others noted limitations, such as bathroom door configurations or the lack of accessible parking in the underground garage. Guests should be aware that there is no restaurant on site, though several dining options are available nearby. The hotel offers laundry facilities for guest use, which is a convenient amenity for longer stays or road trippers. Some guests have reported issues with the hotel's credit card policy, particularly when reservations are pre-paid by a third party, leading to unexpected requirements for a physical card upon check-in.